Monthly posts about the project management world. Opinions, experiences, best practices, processes, tools, and the most important thing, your feedback* are all part of this blog. Contact us and tell us what topics you would like us to cover.
These posts have been featured on Ezine Articles, Google Knols and other top websites by Expert Author Jorge Dominguez.
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Deadlines: The Fast And The Furious
With deadlines we procrastinate. Without deadlines we don’t get the job done.
Jeffrey Pfeffer, professor of Stanford University and Business 2.0 Magazine columnist said in a 2007 article that setting a deadline can increase the credibility of commitments.
Deadlines not only for projects but for major milestones within projects allow the project team in concentrating on the accomplishing the work.
Most problems with missing agreed upon deadlines arise when such deadlines are unknown or not properly communicated to the team. A good project plan and schedule (that include best case, worst case and most likely case) go a long way in minimizing the risk of missing deadlines.
Some deadlines are dictated by the business based on market conditions (such as competition) and credibility, and the work has to be accomodated inside that time window. Most of these deadlines are missed as well because the amount of work is just too much and cannot be accomplished in that time. However, for most businesses it is more important to go to market first than to have excellent quality in the product or service.
Deadlines that are perfectly achievable are also missed due to a number of factors that must be considered during planning. One of the most important is the resource’s skill set and current workload. Assigning a resource to a task that he or she does not have the correct skill set to perform sets the grounds for failure. Assigning a resource 100% to a task when he or she is already allocated to other tasks and/or projects is a mistake since there is no availability left.
Lastly, reward people for meeting deadlines. They want to be recognized.
Once a deadline has been agreed upon (whether realistic or not) is has to be taken seriously because they are closer than they appear in the mirror.
Deadlines are like promises, they have to come true. Don’t you think so…? Well, I do.
10 Tips For Boosting Team Performance
As a Project Manager, your success depends on how well your team performs. So if you want to improve your team performance, then read these:
There are lots of different ways that you can boost your team performance. We’ve listed here our Top 10 Tips. We hope they help you...
Tip 1: Show them the vision
People only perform well in a role if they understand what it is that they need to deliver and why. For this reason, we suggest you get your team together to reinforce the project vision, objectives, timeframes and deadlines. Make your team feel wanted and needed by showing them that the project is critical to the success of the business. You will gain their buy-in and their commitment going forward.
Tip 2: Meet them individually
After your meeting, take each team member aside and tell them what it is that you need from them to help you deliver the project. Make sure they have a clear Job Description and they know how you are going to measure their performance. Ask them how they like to be managed, what motivates them and how you can support them in their role.
Tip 3: Give them room
At this point, you need to back off a little and give them room to perform. And if the pressure increases in your project, you need to give them more room than less. It’s hard to do this, but you mustn’t over-pressurize them or their performance will reduce, rather than improve.
Tip 4: Count the goals
As you back off, you need to put in place checks to measure their performance regularly. Meet with them individually every month to discuss their achievements, what’s outstanding and how they can improve. Make sure you don’t “bottle up” your concerns. Instead speak to them openly, keeping constructive at all times.
Tip 5: Be positive
If you’re stressed and weary, ease off on your staff. Shouting or being negative will only rub off on them. It’s incredibly difficult but you need to be positive, reassuring and supporting them at all times, even if the project is delayed.
Tip 6: Shake hands and pat backs
It’s easy to forget to praise your team’s successes. So every time you deliver a great quality product, finish a difficult task on time or get great feedback from a customer—congratulate those responsible in your team.
Tip 7: Meet at half time
Get your team together regularly to build a strong team spirit. Get them socializing together, so that new friendships are formed. The stronger the bond your team have with each other, the more likely they will work together as a single cohesive unit and achieve the objectives you have set.
Tip 8: Take time out
Don’t be afraid to give team members time off for working hard. By taking time out, it will reduce sick leave, improve motivation and increase efficiency.
Tip 9: Give them what they need
Everyone is motivated by different things. You need to know what motivates every different member of your team. Get to know them well. If you can reward each person differently based on their motivations, then you’ll improve their performance every time. This is the hardest trick in the book, but the one that pays the biggest dividends.
Tip 10: Celebrate your wins!
Staff all too often finish a project and move straight onto the next one without celebrating its success. When they do this, they carry their stress and pressure into the next project they work on. So help your team to “start afresh” by celebrating your success at the end of the project.
By taking these 10 tips seriously, you will improve the performance of your team and boost your chances of success.
And one further tip. Give your team the right tools to help them complete their work quickly and to a high level of quality. This builds personal pride in their work, improving motivation and performance.
Jason Westland has been in the project management industry for the past 16 years managing projects of up to 2 billion dollars. If you would like to find out more about Jason or about his new project management software visit www.projectmanager.com.
The Case For The Business Case
The business case document… How wonderful if it was developed every time there was a business need if only for the benefit of the business itself.
The hard truth is that this document is not being produced in the majority of the projects that see the light. The business case document is the only document that supports the business need and reasoning for initiating a project or not. How long or short it is has no relevance; the relevance lies in its existance. The most compelling business cases adequately capture tangible as well as untangible characteristics of a proposed project.
Wikipedia has this very good example: “a software upgrade might improve system performance, but the “business case” is that better performance would improve customer satisfaction, require less task processing time, or reduce system maintenance costs.”
An effective business case must, at least, contain the following:
• Detail the problem to be solved
• Detail the proposed solution
• Advantages and disadvantages of the proposed solution
• Proposed process flow (if known)
• Proposed technical flow (if known)
• Estimated or approximate cost of the proposed solution
• Benefits of the proposed solution
• Risks of the proposed solution
With the above information, the performing organization is certain to be able to establish priorities between this project and the many others. This document is now the instrument for receiving funding and approval to move forward or not.
Who is responsible for writing the business case document? This is asked over and over again, even in mature organizations. So, let’s clear this up once and for all and allow me to answer this question with another question: Who has the need? If you can answer this question you would know who is responsible for writing it. The only one(s) who can write a business case document is the one(s) who has the need.
Without a business case the organization may be wasting valuable resources on things not really needed by the business at the moment. Don’t you think so…? Well, I do.
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